Help & Support

Send job photos to our WhatsApp number. We turn them into branded marketing images, a short video, and a live portfolio page for your business. There is no app, no login and no dashboard.

No. Everything happens through WhatsApp. Your portfolio page and your job page are both reached through private links we send you.

There is a free tier and a Pro tier. Current prices and whether Founding Member spots are still open are on the pricing section of our home page.

Free gives you 3 jobs and 9 generations in total, as one shared pool across all your projects. Spend them however you like: all 9 on one job, or split between three. Pro gives you unlimited jobs and up to 5 generations a day, with a fair-use limit of 60 a month.

Send them to our WhatsApp number the same way you would send them to a friend. There is no special format to follow.

Four photos per job. If you send more, we use the first four and ignore the rest. You are told either way: a note comes back with your finished content saying we used your first four. Because that note arrives with the content rather than the moment you send, it is worth sticking to four so you choose which four.

Usually a few minutes.

Yes. When we ask whether the job is finished, still ongoing, or a different job, tell us it is still ongoing. We will add the new photos to the same job.

It depends how far along it is. If the photos have not been put on a job yet, open your job page and pick the right job for them yourself. Once a set of photos is already on a job, it cannot be moved. Use the form at the bottom of this page for that and we will sort it out for you.

We use AI to suggest which photos look like a "before" and which look like an "after". You confirm the tagging yourself on your job page before any card is made.

On your job page. Open the job, tap the photo, then confirm before or after.

It is your public page. It shows your work and updates itself as you send in new jobs. We send you the link on WhatsApp as soon as you finish setting up, in the message that starts "Thanks!". The address is proofolio.pro followed by your business name.

Yes. Hide and unhide on your job page. Hidden items are kept. They are just not shown to the public, and you can unhide them whenever you want.

Yes, from your job page. Unlike hiding, this is final and cannot be undone. We send you a WhatsApp confirmation prompt before anything is actually deleted.

If our message does not reach you, nothing is deleted. The request just stays pending. Go back to your job page, tap Cancel, then try again.

Mark the job as finished. We then make a one-time review link, which you forward to your customer however you normally message them.

No. We never message your customer. You always forward the link yourself.

It goes live on your portfolio page straight away. There is no approval step, so you cannot decline a review before it appears. We send you a WhatsApp heads-up when one lands, as long as you have messaged us in the last 24 hours.

You can flag it from your job page on one of a few fixed grounds. Flagging does not take the review down on its own. It stays public until one of our team checks it and agrees. We do this so that flagging cannot be used to delete honest reviews.

We capture a star rating, the first name your customer types, and their written review if they leave one. The rating is required, the writing is optional. No phone number, no email, nothing else.

The badge says "Verified Submission" because each review link can only be used once. It does not verify who wrote it.

Use the form at the bottom of this page and we will deal with it. Rotating the link yourself is not possible yet.

Reply "upgrade" to our WhatsApp number.

Cancel from your own PayPal account at any time. You do not need to contact us. You keep full Pro access until the end of the period you have already paid for. We do not give partial refunds.

Pro access stops straight away, on the first failed payment. There is no grace period. PayPal keeps retrying on its own for a few days, and the moment one of those retries goes through your Pro access comes back. Updating your card details in your PayPal account is the fastest way to make that happen.

See our Refund Policy. The free tier is never charged, and refunds are limited to specific situations such as an extended outage on our side.